Sliding Door & Window Repairs
Fixing Your Hard to Open Sliding Doors & Windows So They Work Like New Again!
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Window Revival
Repairs to my windows and screens. What a great find in Window Revival. Prompt and courteous service. Windows slide like new and flyscreen mesh replaced. Thanks again for a great job.
Most service lacking and confusing business I have come across in a long time…..????????♂️????????
Now after reading all the other low star reviews, it makes sense to me….
Called them 8 weeks ago to get them to change the hardware on two windows and two sliding doors. They said they are busy and can book me in in two weeks time…. Which is fine….. two weeks where over and I rang them to ask them when they arrive so I could be home….. they told me the parts haven’t arrived ( I think it’s an excuse as other people wrote the exact same thing) anyway…… again they told me they ring when the parts arrive to make an appointment….. another two weeks later…… nothing!!! I called them again yesterday and the guy on the phone told me the person responsible is busy at the moment but he promised me to call me back in the next few hours…. Nothing ???????????????????????? seriously….
Then I put a one star review up and they called me straight away to fix the problem, and even offered me a discount which was nice but didn’t really happen…. The guy came out and tried to fixed the window latches and of course he didn’t had the right ones even after sending numerous pictures beforehand. the only thing he could fix was the sliding door weels downstairs, which is good. Anyway he told me he will get different parts for the windows and the office will be in contact with me. So the lady from the office called me three weeks ago that they will order new parts for the window and even get some from a different supplier and I will be the Guinea Pig for those parts. And once again… another three weeks later…. My windows have still no latches ???????? 8 weeks now since getting in contact with this company now…. I given up now
Just be honest to your potential customers and tell them that you don’t have time….. if you keep doing business like that, you won’t survive
Great service from Window Revival. The service guy was friendly, efficient and got the job of repairing 2 sliding doors done with minimum fuss. Very pleased with the result. Definitely recommended them.
Rhys was brilliant, he got to the problem straight away and fixed it with ease ,we now have great sliders working perfectly, lovely attitude and great skill was exhibited ,highly recommended!
Great service. Fixed a timber double-hung window quickly and efficiently, would definitely recommend and use them again.
Very happy with the replacement and repair work to our double hung windows. We have been looking for a technician to do this work for ages and are so pleased with the result. Thanks Rheis
Great service from Jimmy, who went the extra bit to fix one of our doors as well as replace our security screens. Highly recommend!
Reece was awesome ,he did such a great job ,was punctual very polite and very easy to communicate with .
I would totally recommend window revival for any flyscreen repairs, or sliding door repairs .
Great experience with this company - staff were friendly, responsive and were able to fit our job in at short notice. Phil was our technician and did a fantastic job, would highly recommend!
I couldn’t lock my house due to the sliding doors not closing. Windows Revival were not only quick to respond, but when I was low on funds fixed the entire problem and came up with a more than manageable payment plan.
Above and beyond.
Brilliant work on an old sliding door. Rollers had deteriorated, causing the door to jam. Fixed it easily and went further by oiling other sliding doors and locks. Very impressed. Highly recommended.
Didn't show up and didn't bother to call. When I rang to find out where they were, they informed me that the parts hadn't arrived and they forgot to inform me. Said they would call to re-schedule and I never heard from them again. We ordered the parts and did the work ourselves, saving $2,000. not very hard at all.
Beware! Do not go through with this company, they wasted 3 days of our time. First day we waited around during our allocated time and we had no one show up. We called to be told they mixed up the dates, then we were booked in the following day. We waited the next day, no one showed up during our allocated time, we called them to be told no one could come today due to no staff and no one even called us to tell us the issue.
We then get told we would be the first app of the day today on Fridays phone confirmation, we waited today for several hours to be told they were running late and we were never the first app but the second during the hours of 7am-10 am. (We were told 8am not 7-10 am)Then we get told they can try get someone out by the coordinator, this was after the tradesman said he was running late so we weren’t filled with much confidence that they would actually show up today. Too many issues, no communication, being told different things by staff. What a mess around! We now are going elsewhere.
Thank you for sending a great worker and very caring in his work,Conrad had some hiccups, (my fualt)helix the situation and the screens looks fantastic, he was on time and I have no hesitation to recommend him to anyone, great job ????
I can't remember the guys name but he was very knowledgeable and fixed my doors quite quickly for a reasonable fee.
Very happy with Window Revival
Window Revival were excellent yet again. I have used them twice now, and found them to be very efficient, and professional on both occasions with excellent communications throughout.
Thank you for the work you have done.
A big thank you to Jamie for helping us to replace our window rollers and window meshes. You were so polite and friendly, you made the whole transition so smoothly and efficiently. Will definately recommend your company to my family and friends.
I got three quotes and two of them told me I needed to replace the door at a large amount of money. Window Revival just fixed the door (well, and on time) and didnt try to upsell me. I liked that
Red flag right from the start. I left message on there contact page on Facebook to call me and never did.
Just had text messages saying they tried to call me which was a lie and when can they call back. After giving them a response with the time to call back they never bothered. After calling them to book a job and asking them to call my partner to confirm a time again they never did and tried to come on a day we were not home. On the actual day of the booking Friday afternoon instead of calling my partner they called me at work so I told them to call her if you wanted to come earlier than the scheduled appointment as I don’t know if she is home. Next she gets a text saying that the technician is stuck on a tricky job and needs to reschedule. These guys are the worst communicators, liars and don’t want to work on a Friday afternoon. Zero stars
Really happy with Chris and his team from Brisbane who did a great job in repairing the awning windows. Highly recommended.